PRIVACY POLICY

Privacy Policy
 

DIFFER Creative Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information in accordance with UK data protection laws.

1. Who We Are

DIFFER Creative Ltd
Alpha Works, Alpha Tower, Suffolk St Queensway, Birmingham, B1 1TT
Email: hello@differstudio.co.uk
Website: www.differstudio.co.uk

2. The Information We Collect

We may collect and store the following types of personal data:

• Full name

• Email address

• Phone number

• Job title

• Company name

• Cookies and basic usage data (via our website)

We do not collect sensitive personal data or data from individuals under the age of 16.

3. How We Collect Your Data

We may collect your personal data through:

• Our website contact form

• Direct emails to hello@differstudio.co.uk

• Client briefs and onboarding documents

• Social media communications (e.g. Instagram, LinkedIn)

• In-person networking and events

We do not collect data via mailing list sign-ups or newsletters at this time.

4. Why We Use Your Data

We process your data for the following legitimate business purposes:

• To respond to your enquiries

• To deliver creative services

• For internal communication and project management

• For invoicing, record-keeping and compliance with legal obligations

5. Who We Share Your Data With

We may securely share data with trusted third-party services to support our business operations:

• Email providers

• Cloud based storage clients ie. Dropbox(file sharing and storage)

• Online accounting software

• Freelancers or collaborators who are involved in delivering projects for you

All third-party services are required to handle your data securely and in compliance with applicable laws.

6. Where Your Data Is Stored

Your data may be stored on secure servers located outside the UK (e.g. Dropbox, WeTransfer), in compliance with relevant international data protection standards such as the UK GDPR and EU adequacy decisions.

7. Data Retention

We retain personal data for the duration of our working relationship and for up to six (6) years after, for legal and accounting purposes.

8. Security Measures

We take data security seriously. Your data is protected using:

• Password-protected systems and devices

• Secure, encrypted cloud storage

• Access restricted to essential team members only

We do not collect or store sensitive personal data.

9. Your Rights

Under data protection laws, you have the right to:

• Access the data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, email us at hello@differstudio.co.uk.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Let me know if you’d like this formatted as a downloadable PDF or added to your website copy. Also happy to do a simple Cookie Policy if needed.